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Celtic Thunder Return Policy

We love our products and we want you to love them too. If your product is faulty, damaged, or incorrect, we will replace it or refund your money, provided the damage occurred prior to delivery or that it is clearly a manufacturing fault or incorrect item. You must return the product in the condition that you received it, with its packaging and labels.


For faulty or damaged products, contact us within 15 business days of delivery date. If we mistakenly send you the wrong product, contact us within 5 business days of delivery date.

Contact Us

Please contact us either through our Contact Us Page or by e-mail at or by phone on 02 6651 3399 or by mail using the details provided below:

To Celtic Thunder at: PO Box 4355, COFFS HARBOUR JETTY, NSW, 2450, Australia.

Return Policy Updates

We reserve the right to modify this return policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. 

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