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Celtic Thunder Return Policy

Thank you for your interest in our products! We love our products and we want you to love them too. If you receive a faulty, damaged, or incorrect item, we’re here to help. Just return the product in its original condition along with its packaging and labels, and we’ll either replace it or issue a refund for the product cost (please note that postage is not refundable). We take pride in their quality and want you to be completely satisfied.

Timeframe

For faulty or damaged products, contact us within 15 business days of delivery date. If we mistakenly send you the wrong product, contact us within 5 business days of delivery date.

Contact Us

Please contact us either through our Contact Us Page or by e-mail at celticthunder@southernphone.com.au or by phone on 02 6651 3399 or by mail using the details provided below:

To Celtic Thunder at: PO Box 4355, COFFS HARBOUR JETTY, NSW, 2450, Australia.

Return Policy Updates

We reserve the right to modify this return policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. 

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Ray, Lyn, Rachael, Kayleigh, William,
Jay & Allana Ellington
Phone: 02 6651 3399
Ray's Mobile: 0438 257 954
Email: celticthunder@southernphone.com.au

Celtic Thunder

A.B.N. 18 965 701 136

PO Box 4355

Coffs Harbour Jetty NSW 2450

Home-Based Shop: 3/22 Fitzgerald Street Coffs Harbour NSW 2450

By appointment only, unless for click n collect, please phone to book a time.

Afterpay payments accepted
Paypal payments accepted
Mastercard payments accepted
Visa Card payments accepted

Shipping

Standard: 5-15 days

Rated by product size

Small rate: $7.90

Regular rate: $12.90

Bulky rate: $17.90

Only one shipping price will be applied to your entire order.

Free shipping for orders over $199

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